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This is a test of only the Communication Category for the CNA test. Here, you can practice Communication questions. This is not a timed test. You will be able to see correct & incorrect answers for each question.
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Question 1 of 39
When communicating with a client’s family, the nurse aide should NEVER (choose all correct answers):
Question 2 of 39
A visitor enters the room while the nurse aide is changing the client. How should the nurse aide respond?
Question 3 of 39
What should the nurse aide do to communicate with a client that only speaks and understands a foreign language?
Question 4 of 39
The nurse aide is caring for client who answers every question by nodding and saying “yes.” How will the nurse aide respond to this behavior?
Question 5 of 39
During the course of a normal day, the Nurse Aide will be expected to communicate with which of the following people / groups of people?
Question 6 of 39
Effective communication is one of the most important aspects of a Nurse Aide’s job. True or False…and Why?
Question 7 of 39
Which of the following are important communication techniques? (Select all that apply.)
Question 8 of 39
Some patients are hesitant to discuss certain topics particularly as it pertains to sensitive information. If a Nurse Aide encounters a hesitant patient, what approach should the Nurse Aide take?
Question 9 of 39
When encountering a patient that is hesitant to discuss their current health situation, one technique for getting a patient to open up and speak more freely could be:
Question 10 of 39
Communication can include (check all that apply):
Question 11 of 39
When communicating with a client, which of the following is the most important to observe and pay attention to.
Question 12 of 39
When being given instructions on the proper care of a patient, the Nurse Aide should:
Question 13 of 39
When responding to a client on the intercom, the nursing assistant should say
Question 14 of 39
Which of the following things should the nurse aide do to familiarize new clients with their surroundings?
Question 15 of 39
Before placing a client in Fowler’s position, the nurse aide should
Question 16 of 39
An ambulatory client is newly admitted. Before leaving the client alone, the nurse aide should
Question 17 of 39
Which type of communication can often be most powerful?
Question 18 of 39
A patient turns on the call light when he needs to urinate. The appropriate action is to
Question 19 of 39
If a client cannot speak English, the nurse aide should
Question 20 of 39
When a client turns on the call light every few minutes, the appropriate response is to
Question 21 of 39
Maintaining good interpersonal relationships depends on
Question 22 of 39
If a nursing assistant does not know how to complete an assignment, he should
Question 23 of 39
Reporting what the client tells you is an example of
Question 24 of 39
Which statement about mouth care for unconscious residents is correct?
Question 25 of 39
When caring for a hearing-impaired client, the
nursing assistant should do all of the following
Question 26 of 39
The nursing assistant should tell clients
Question 27 of 39
Which statement about bathing unconscious
clients is correct?
Question 28 of 39
A client wants to know what is wrong with his
roommate. The nurse aide’s best response is
Question 29 of 39
A ten-month-old baby cries and pulls at his left
ear. The nurse aide should
Question 30 of 39
A client is hard of hearing and repeatedly turns
her call light on. The nurse aide should
Question 31 of 39
A client constantly makes sexual remarks to staff. When discussing this at a team meeting, the administration decides to instruct staff to call the client by name and tell the client,
Question 32 of 39
A client who is hard of hearing repeatedly turns her call light on. When responding to this client’s call light, the nurse aide should
Question 33 of 39
When caring for a female client, how should the nurse aide address her?
Question 34 of 39
What is most important to show the client in his new room?
Question 35 of 39
A young, permanently handicapped resident
tends to be very quiet and act as if nothing
matters. The nurse aide can best show respect
for her by
Question 36 of 39
An example of using body language while
Question 37 of 39
A nurse aide smiles and nods her head while
sitting with a client. This type of nonverbal
communication best demonstrates
Question 38 of 39
Barriers to effective communication include
Question 39 of 39
A client who is alert and oriented refuses his
bath. The best response from the nurse aide is
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